FAQs

What is a professional fitting?

A professional fit is completed by a person qualified in the science of fitting and uses the correct tools, working with the athlete to achieve a perfect fit for the frame and components to suit the rider (not the other way around).

The process usually takes two to three hours, which includes:

an extensive interview to determine riding style and goals;
skeletal measurements;
flexibility measurements;
measuring the rider's current bicycle;
adjustments using the Serotta Size Cycle that is connected to a Computrainer;
recommendations for adjustments to current bike, or measurements for a custom bike.

The rider's position is altered to generate the highest bio-mechanical power output and efficiency, while at the same time maintaining comfort. We look at the body of a cyclist as a series of kinetic links, with the foot as the foundation.

The process starts at the foot and works its way to the ankle, knee, hip, back, neck, shoulder, elbow, wrist and ending up at the hands to make sure each is in the right place for both comfort and power. It is important to have constant feedback between the cyclist and the fit technician to get the most out of the session.

Why book an appointment?

Ace Custom Cycles is a “by appointment” cycling studio. We highly recommend that you make an appointment in advance. We make every effort to accomodate walk-in requests, but seldom are able due to our committment to prior appointments.

A fit consultation in an intensive process and by booking an appointment, it allows the fit technician to focus solely on your needs, without interruptions.

Your time is valuable, and we honour that by giving you our undivided and uninterrupted attention.

What type of training do you have?

Ace Custom Cycles has a Serotta trained fit specialist.

Serotta made a decision to lead the industry with the Serotta Bike Fit Program. These are the first courses designed to train shop employees in the art and science of correct fit. The classes draw on a culmination of ongoing research and techniques compiled by our own experiences along with the expertise of the top specialists in the country. They take the student through a detailed step by step approach to professionally fitting any cyclist. At the completion of each course, the technician will leave with the skills and confidence to succeed at their fitting challenges and receive a Serotta "Trained Fit Specialist" diploma.

Payment Options

Ace Custom Cycles accepts cash, debit, Mastercard, Visa and American Express using a secure system.

“My Serotta fits me so well and responds to my every input so effortlessly that it's as if we've always been together. Getting that bike (Ottrott) was the best thing I've done all year ”

“I found the love of my life in a red carbon and ti number made in Saratoga Springs, New York. ”

-- Stephen Madden,
Editor, Bicycling Magazine